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Shipping & Returns

Shipping; Title; Risk of Loss; Taxes

Buyer shall pay for all costs of shipping, which are additional unless otherwise expressly indicated at the time of sale. Buyer is responsible for insuring all materials delivered to Buyer from F.O.B. /EX WORKS shipping point. Title to products passes from Graco Supply to Customer on shipment from Graco Supply''s Facility. Unless you provide Graco Supply with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are estimates only.

Return Policies; Exchanges

No Products may be returned to Graco Supply without its prior, written authorization, subject to the terms and conditions specified in such return material authorization (“RMA”). You must contact us directly before you attempt to return Product to obtain an RMA number for you to include with your return. You must return Product to us in their original or equivalent packaging. Returned Products must be of current manufacture, unused, in resalable condition, and securely packed to reach Graco Supply without damage. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply. If you fail to follow the return or exchange instructions and policies provided by Graco Supply, Graco Supply is not responsible whatsoever for Product that is lost, damaged, modified or otherwise processed for disposal or resale. For the purposes of this Agreement, “Defect” means a material defect in the Product that otherwise renders the Product unusable for normal use and service per its technical data sheet, and specifically excludes damage to the Product container or other damage that does not affect such normal use of the Product. Buyer’s failure to make such claim as set forth in Section 7 above shall constitute Buyers irrevocable acceptance of the Products and Buyer’s acknowledgement that the Products fully comply with the terms and conditions of this Agreement. At Graco Supply''s discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing. All Product returned to Graco Supply shall be subject to a 35% restocking charge plus the costs of freight, packaging, insurance and any import or export costs.